Privacy Policy

Last Updated: September 22, 2025

Introduction

Cables Express Corporation ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name and contact information
  • Billing and service address
  • Phone number and email address
  • Social Security number (for service activation)
  • Payment information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and settings
  • Referring website addresses
  • Usage data and browsing patterns

How We Use Your Information

We use the collected information for:

  • Processing service orders and activations
  • Communicating about your service
  • Improving our website and services
  • Marketing and promotional purposes (with consent)
  • Legal compliance and fraud prevention

Information Sharing

We may share your information with:

  • Spectrum/Charter Communications for service provision
  • Service providers and contractors
  • Legal authorities when required by law
  • Business partners (with your consent)

Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Control cookie preferences

Security Measures

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data
  • Secure servers and networks
  • Regular security assessments
  • Employee training on data protection

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience
  • Provide personalized content

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page with the effective date.

Contact Us

For privacy-related questions or concerns, contact us at:

Cables Express Corporation

Phone: (833) 200-7654

Email: privacy@cablesexpress.com

Privacy Policy FAQs

How do you protect my personal information?

We use industry-standard security measures, including encryption and secure servers, to protect your personal information.

Can I opt-out of marketing communications?

Yes, you can opt-out of marketing communications at any time through your account settings or by contacting us.

How long do you keep my information?

We retain your information for as long as necessary to provide services and comply with legal obligations.

What are my privacy rights?

You have rights to access, correct, delete your information, and control marketing preferences.